Terms & Conditions

Reservations

A deposit equal to 50% of the total is required within seven business days to confirm your reservation. Final payment is due 90 days prior to departure. This may differ from destination to destination and during Holiday periods. Changes to confirmed reservations are subject to a minimum charge of $100 per person.

Cancellations

Cancellation penalties can differ broadly from destination to destination. Generally speaking the minimum cancellation penalties are as follows: all cancellations are subject to a minimum 35% cancellation fee based upon the total cost of booking. Cancellations received 90 days or less prior to departure are Non-Refundable. We strongly recommend purchasing travel insurance. Rentals for Mexico, St. Barts and certain villas in other destinations are non-refundable at all times. Christmas bookings are also non-refundable. Please check at point of booking for exact cancellation penalties for your rental.

Security and Damage Deposits

Security and Damage deposits vary from destination to destination and from villa to villa. The deposits are refunded in 30 - 90 days depending on several factors including, but not limited to local telephone billing cycles. We expedite the refunds of deposits as best we can.

Occupancy by the Numbers

No parties, weddings or large gatherings allowed in the villas without written permission. Villas may not be occupied by more guests than specified in the rental contract. Rates are based on occupancy and additional fees may apply.

Tax & Service Charges

Each destination has a tax and or service charge. It varies from island to island, and even sometimes from property to property. Prices are listed in U.S. Dollars or in Euros and do not include taxes or service charges unless otherwise noted. Price does not include a non-refundable $49 processing fee.

Disclaimer

We carefully monitor all of the information presented on our site; however, we are not responsible for any errors or omissions resulting in inventory, content, or pricing discrepancies. The details shown, including any pictures, are for informational purposes only. Your exact price depends upon selected villa, length of stay and arrival date. All special offers are subject to availability and may be withdrawn at any time. Additional restrictions may apply. All prices and dates may not be available at time of booking. All information is subject to change without notice.

Responsibility

Island Hideaways acts only as agents for accommodations and assumes no responsibility for property loss or damage, nor liability for injury, accident, delay or irregularity which may be occasioned either by reason or defect in any vehicle or the acts of any company or persons engaged in conveying the passengers to or from their accommodations. If for any reason beyond its control including force majeure, or the sale of the house, Island Hideaways is forced to cancel the booking made by the client or his agent, best efforts will be made to offer another property of equivalent standard with which the client will be in agreement. If the price of the alternative property is less, the difference will be refunded to the client, but if the price is higher the client must pay the difference. If however, no agreement can be reached, both parties are entitled to cancel. Island Hideaways will refund to the client only the rental price paid; no other amounts will become due.

Sandyline Diamond Head Hawaii Lani Villa Balboa